Diagnose My Water Problem
Use our guided diagnosis tool to identify the category that best matches what you are seeing and learn what information may be required.
Diagnose My Water ProblemStart With the Water Problem, Not the Product
Water problems rarely have only one cause. Appearance, odour, staining, algae, scale, low dissolved oxygen and poor animal or process performance are symptoms that require further investigation.
Puroxi begins by understanding the water source, intended use, test results, system conditions and required outcome before recommending treatment.
Choose How You Would Like to Begin
Explore the Water Problem Library
Search common water symptoms, possible causes, recommended testing, urgency guidance and responsible treatment pathways.
Open the Water Problem LibraryAsk a Water Specialist
Send Puroxi your water-test results, photographs, system information and description of the problem for a preliminary review.
Ask a Water SpecialistCommon Water Problem Categories
Algae and Cyanobacteria
Green water, surface scum, recurring blooms and biological growth may be influenced by nutrients, sunlight, temperature, circulation and water-body conditions.
Explore Algae ProblemsLow Dissolved Oxygen
Fish stress, odour, poor biological treatment and declining water quality may be connected to warm water, organic loading, stratification or inadequate oxygen transfer and circulation.
Explore Oxygen ProblemsOdour Sludge and Organic Buildup
Rotten-egg odours, septic conditions, accumulated sludge and decaying organic material may indicate anaerobic zones or excessive biological demand.
Explore Odour and Sludge ProblemsScale Minerals and Metals
Scale, blocked pipes, staining, deposits and reduced heat-transfer performance may involve hardness, iron, manganese, alkalinity, temperature or other water conditions.
Explore Scale and Mineral ProblemsBiofilm and Bacteria
Slime, plugged lines, bacterial test failures and difficult-to-clean systems may involve microbial growth, contamination, nutrients, low flow or poor system hygiene.
Explore Biological ProblemsLivestock Poultry and Aquaculture
Poor water consumption, animal performance, fish stress, mortality and excessive water waste may involve water quality, temperature, flow, pathogens, minerals or other health and operating conditions.
Explore Animal Water ProblemsHow Puroxi Approaches a Water Problem
- Understand the source and intended use
- Identify the symptoms and possible causes
- Review representative water testing
- Confirm water volume, flow, pressure and existing equipment
- Design the appropriate treatment pathway
- Monitor and verify the results
One technology does not solve every water problem. Depending on the application, an effective solution may involve testing, source correction, filtration, circulation, oxygenation, oxidation, ultrasonic treatment, scale management or a carefully designed combination of independent technologies.
Information to Prepare
Before contacting Puroxi, please gather as much of the following information as possible:
- Water source and intended use
- Complete and current water-test results
- Description and history of the problem
- Photographs or videos
- Water volume and dimensions
- Daily flow and peak demand
- Existing pumps, piping and treatment equipment
- Available electrical service
- Desired outcome
- Relevant health, animal, process or regulatory requirements
Let Us Understand Your Water
Send us your test results, photographs, flow information and operating observations.
Ask Puroxi → Open the Water Problem Library