Bacterial Test Failure

What this symptom may mean

Source contamination, well defects, storage hygiene, pressure loss and distribution biofilm are common possibilities.

Information and testing priorities

• Use an accredited laboratory and correct sampling method. Follow the applicable health authority and inspect the complete system.

Responsible treatment pathway

• Protect users, correct the source or system, disinfect when directed, and obtain satisfactory verification samples before declaring the water safe.

Urgency

Urgent for human or animal consumption.

What to send Puroxi

• Complete laboratory report and sampling date
• Source, intended use, volume, flow and photographs
• History of the symptom and existing equipment or treatment
• Required outcome and any applicable health, animal, process or discharge requirements

Important technical notice

Possible causes are not a diagnosis. Do not use this page to declare water safe, prescribe a chemical dose or delay emergency, health, veterinary or regulatory action. Testing and site-specific review are required.